We ship every order within 24h from our warehouse situated in Boden, SWEDEN. If you're having any problems with your order please contact us here and we'll make sure that it's solved.
This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries.
|SHIPPING ZONES||BUSINESS DAYS|
Åland Islands, Denmark, Finland, Norway
Belgium, Estonia, Germany, Latvia, Lithuania, Luxembourg, Netherlands, Poland, United Kingdom
Austria, Croatia, Czechia, France, Hungary, Italy, Liechtenstein, Monaco, San Marino, Slovakia, Slovenia, Switzerland
To know the correct shipping cost you can check the cost for your particular order at checkout before purchasing the items.
HOW TO TRACK YOUR ORDER
Once your order is placed, we’ll send you not only an email with your order confirmation but also an email with your shipping information including your tracking number to update you on the progress of your order so you can track it. And you can also reach out to firstname.lastname@example.org with your order number and we will be happy to provide you with your tracking information.
IF YOUR PACKAGE GETS LOST
All items purchased from JOYPURR are shipped by trustable delivery companies, however, if your package gets lost or takes too long time to arrive, we will do our best to locate or track your package by contacting the delivery company. So please contact us at email@example.com if you have any concerns about the shipping process.